We are reaching out with some upcoming changes to our Cleo Support phone system. Aimed at improving your experience and as part of our commitment to providing exceptional customer support, we are streamlining our phone options with a simplified menu structure, updated options and routing that strengthen alignment with our latest cloud and private cloud products and enhanced support offerings.
Effective June 17, our new support menu options will be as follows:
Press 1
Mission Critical Support
Dedicated option for MCS customers
Press 2
CIC: Cloud Edition
For Cloud Edition and TM&M customers
Press 3
CIC: Private Cloud Edition
For on-premise or customer-cloud deployed solutions, including Cleo Clarify, Harmony, VLTrader, and LexiCom
Press 5
Cleo EEI/Cleo VAN
Get assistance for Cleo EEI or Cleo VAN
Press 6
Cleo Streem
Support or inquiries related to Cleo Streem
As a reminder, the numbers to dial for support are:
US Toll Free: 866.444.2536
International Toll Free: 815.282.7894
Should you have any questions or require further assistance, please do not hesitate to reach out.
Thank you for your continued trust and support as we strive to serve you better.
Warm regards,
Your Cleo Support team
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